Privacy Policy

MagLuna Privacy Policy

This Privacy Policy describes how MagLuna (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase fromMagLuna.store (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect—and have collected over the past 12 months—personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, and email

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number

  • Account information including your username, password, and security questions

  • Shopping information including the items you view, put in your cart, or add to your wishlist

  • Customer-support information including the information you choose to include in communications with us (e.g., when sending a message through the Services)

Some features of the Services may require you to provide certain information. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies who support our Site and Services (e.g., Shopify)

  • Payment processors that collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders

  • Marketing or analytics partners that use pixels, web beacons, SDKs, third-party libraries, and cookies to collect information when you visit our Site, open or click on emails we send you, or interact with our Services or advertisements

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided by third parties or for their policies or practices. See Third-Party Websites and Links below for more information.

How We Use Your Personal Information

  • Providing Products and Services. To perform our contract with you, including processing payments, fulfilling orders, sending notifications related to your account or transactions, creating or managing your account, arranging shipping, handling returns and exchanges, and enabling you to post reviews.

  • Marketing and Advertising. To send marketing, advertising, and promotional communications by email, text message, or postal mail and to show you advertisements for products or services, including personalizing the Services and advertising on our Site and other websites.

  • Security and Fraud Prevention. To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your credentials safe.

  • Communicating with You. To provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. For details on the Cookies used by Shopify to power our store, see https://www.shopify.com/legal/cookies. Cookies help us power and improve our Site and Services, remember your actions and preferences, and run analytics to understand user interaction (our legitimate interest to administer and optimize the Services). Third parties and service providers may also use Cookies on our Site to tailor services, products, and advertising.

Most browsers accept Cookies by default, but you can set your browser to remove or reject them. Blocking Cookies may negatively impact your user experience and certain features may cease to function.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

  • Vendors and service providers who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping)

  • Business and marketing partners (including Shopify) to provide services and advertise to you; these partners will use your information in accordance with their own privacy notices

  • Third parties you direct us to disclose information to, such as shipping carriers or social-media integrations

  • Our affiliates or within our corporate group

  • In connection with a business transaction (e.g., merger, bankruptcy), to comply with legal obligations, to enforce terms of service, or to protect the Services and our rights or those of others

Categories Disclosed in the Past 12 Months

  • Identifiers: basic contact details and certain order/account information

  • Commercial information: order records, shopping information, customer-support information

  • Internet or network activity: Usage Data

Recipients

  • Vendors and service providers (e.g., ISPs, payment processors, fulfillment partners, customer-support partners, data-analytics providers)

  • Business and marketing partners

  • Affiliates

We have not used or disclosed sensitive personal information for purposes of inferring characteristics about you.

Sales and Sharing of Personal Information

Over the preceding 12 months, we have “sold” or “shared” (as defined by applicable law) the following categories of personal information for advertising and marketing purposes:

  • Identifiers (basic contact details, certain order/account information)

  • Commercial information (records of products or services purchased, shopping information)

  • Internet or network activity (Usage Data)

Recipients

  • Business and marketing partners

User-Generated Content

The Services may allow you to post product reviews and other content. Content you submit to public areas is publicly accessible. We cannot control who accesses such information and cannot ensure it remains secure or private.

Third-Party Websites and Links

Our Site may contain links to third-party websites or online platforms. These sites have their own privacy and security policies. We are not responsible for the privacy, security, or accuracy of information on such sites. Inclusion of links does not imply endorsement except as disclosed.

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Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion. We do not “sell” or “share” personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable. Information you send may not be secure in transit. Please avoid using unsecure channels to transmit sensitive information.